Moving In

We're excited that you're joining our housing community at Columbia University Irving Medical Center and want to ensure your move-in goes smoothly. Take a moment to check out move in-related information below. 


Before You Arrive

All incoming students to the CUIMC community must complete the Student Health on Haven pre-registration health requirements; in addition to, the requirements outlined in your admission letter by the designed dates in order to register for classes, attend orientations AND to select a housing move-in appointment (if you are offered and selected to live on-campus).

All student health pre-registration and documents must be submitted via the secure Student Health Portal.  If you are unable to submit your documentation through the portal, you may send your documentation to  The deadline for new students starting classes in summer 2024 is April 12, 2024.   The deadline for new students starting classes in fall 2024 is June 21, 2024. 

Key Pick-up

Only the person whose name is on occupancy agreement may pick up the keys. You'll have to present an acceptable form of identification, preferably a photo ID.

Key Pick-up Information:

  • Students must first select a key pick-up/check-in appointment via the housing portal prior to their arrival. Appointments must be made 72 hrs. in advance and billing will begin once the keys are received.  Keys can be picked up during the selected time with the 60 Haven Ave door attendants, regardless of their assigned building.
  • A secondary and optional unloading/move-in appointment can also be scheduled via the housing portal. This appointment must be scheduled 24 hrs. in advance and must take place within 7 days of receiving the keys.

If you are moving in to 390 Fort Washington, please go to the Tower 1 (60 Haven Ave) front desk to receive your keys.

Move-In Day Parking

Limited street parking is available. Double parking is permitted on scheduled move-in days while you unload your belongings. Vehicles must not be left unattended. For more parking information, see Getting To and Around Campus.

Parking Information for August 1 – August 31 arrivals:

Parking is extremely limited in our neighborhood. 

For weekday arrivals after 6:00 pm and Saturday arrivals, you will be able to park in the 100 Haven Ave garage, free of charge. The maximum vehicle height for the garage is 6ft, 5in. While parked in garage you can unload and transport your items to your building.

When the garage is not available, DROP-and-GO may be available outside of 100 Haven or the loading dock located at 78 Haven. Otherwise, quickly unload on the street without obstructing traffic and move your car to the nearest street parking

You sign up for parking during your move-in appointment selection on the housing portal. You will receive a parking placard to download and print for your vehicle. Placards are valid only during your move-in day and up to four hours of parking. No overnight parking is available.

Non-August Arrivals Parking Information:

When moving in, you may see the door attendants in Towers 1, 2, and 3 to borrow a hand-truck or dolly. You must provide a CUIMC ID. While door attendants in other buildings cannot offer this resource, residents of other buildings are can request a hand-truck or dolly at Towers 1, 2, and 3.

Seeking long-term parking? Due to limited availability, parking in CUIMC facilities is not available to students. Read more about commercial parking options.

Moving Company Requirements

When using a moving company to move into CUIMC housing, you must provide the following to the Office of Housing Services:

  1. Copy of a certificate of insurance from an admitted insurance company. Admitted means filed with and subject to the laws and regulation of the state the company is admitted in. See an example.
  2. Confirmation of auto and general liability coverage with minimum liability limits of $2 million
  3. Confirmation of worker’s compensation coverage
  4. The certificate of insurance should also name the Trustees of Columbia University in the City of New York as an additional insured.

Send a copy of the certificate of insurance to at least two business days before your move-in date.

You will be responsible for leaving the building and its premises in broom-clean condition and for removing boxes and other trash generated in the move.

Storage Containers (U-Haul pod, U-Pack, PODS) are not allowed on-campus.

Mail and Packages

When sending packages to your new residence, keep in mind that packages can only be accepted on your behalf 7 days prior to your official move-in date.

Mailing address for 50 Haven Ave; Towers 1, 2, and 3; 154 Haven Ave. and Georgian Residence :
Your Name
60 Haven Ave., UNI#
New York, NY 10032

390 Fort Washington mailing address:
Your Name
390 Ft. Washington Ave
Unit #
New York, NY 10033

Package Pick-up Locations by Residential Building

390 Fort Washington Ave.: Packages may be delivered to the lobby; however, if a package needs a signature, you must sign for it. Security will not sign or hold packages.

All other Residential Buildings: Residents may pick up their packages and mail at the centralized mailroom and package center, 1st Floor of Tower 1, open Monday–Friday, 10:00 a.m. –7:00 p.m. and Saturday: 10:00 a.m. to 1:00 p.m. and 2:00 p.m. to 6:00 p.m. 

Room/Apartment Conditions

Your CUIMC unit should be clean and in good condition when you move in. All fixtures and appliances should be in working order. Maintenance requests can be placed online or via the housing portal.

Cable TV and Internet

If you want to set up cable TV service in your CUIMC unit, contact Spectrum at 212-222-5388 or via the Spectrum website.

The majority of CUIMC buildings have wireless internet service, provided with no additional charge by CUIMC IT. For information regarding computers, email, and ethernet installation, visit CUIMC IT or call 212-305-HELP (4357), option 5.

Air Conditioner Installation

Window air conditioners are provided by the Office of Housing Services in each bedroom of 50 Haven Ave. and Georgian Residence. Students in the Georgian Residence who wish to have an air conditioner installed in the common area of their apartment must purchase one on their own. The air conditioner must be installed by the Office of Housing Services. Air conditioners should not exceed 5,000 BTUs and cannot be more than 15 inches high or 27 inches wide. Window frames will not be cut to accommodate oversize units.

You can request the installation of an air conditioner by submitting a work order. There is a $25 installation charge and $20 removal charge.

Towers 1, 2, and 3 and 154 Haven Ave. have central air conditioning.

390 Fort Washington has window  air conditioning units installed and are maintained by the Office of Housing Services. 

Laundry Rooms

Pay-per use washing machines and dryers are available in all residential buildings. Residents will receive an email once they check-in with additional laundry use information.

Towers 1, 2, and 3; 154 Haven.; or 390 Fort Washington

Washing machines and dryers in these buildings are card operated and can be refilled via a self-service machine or the TediMatts website. New Residents to campus receive their first laundry card (no value added) once they check-in. Replacement cards must be purchased through the self-services machines located in the following locations: 

Tower 1 -Lobby

Tower 2 -Lobby

Tower 3 – Lobby

154 Haven Ave- Laundry room

390 Ft. Washington Ave- Laundry room


50 Haven Ave & Georgian Residence

Washing machines and dryers can be used via the Hercules CP Mobile App. Instructions on how to obtain and proceed with the app are posted in each of the laundry rooms.

50 Haven Ave- Laundry room is on the 2nd floor.

Georgian Residence- Laundry room is on the 1st floor


As a reminder, please do not leave your clothes unattended in the laundry rooms and be mindful of other students need to access the machines when your laundry is finished.  

Renter's Insurance

When you live on campus, it is important that you protect yourself financially against personal property losses by acquiring renter’s insurance. Renter’s insurance can provide you with coverage for damaged, lost, or stolen personal items as well as personal liability in the event that someone is injured in your apartment or you damage property that belongs to others. Renter’s insurance can also provide you with the financial means for acquiring temporary living facilities in the event that your residence becomes uninhabitable due to severe weather damage or some other disaster.

CUIMC does not offer renter’s insurance, but you can learn more about how to determine your coverage, survey your items, and find a provider through the Insurance Information Institute.

Rent Billing and Payments

Student Financial Services, in conjunction with the Office of Housing Services, handles your housing billing. Housing charges are billed monthly to your student account. Payment for each month is due on the date listed on the bill where the housing charge appears.

When a new student account statement is released and ready to view and/or pay online, you will receive an email via your Columbia University email account. The University does not mail paper bills.

If you have questions regarding room charges, payments, and account balance, contact Student Financial Services, in conjunction with the Office of Housing Services, is available to help by calling 212-342-4790.

390 Fort Washington 

Rent is due by the first of the month for 390 Fort Washington. If you are unable to pay on time and in full by the first, contact Jeffrey Schnepf, Office of the Controller, at or 212-854-1077.

The Office of the Controller will mail you a paper bill statement each month.

The Office of the Controller will only accept personal checks from the tenant of record.

Payments can be made via check, money order, certified bank check, or electronically generated checks drawn only from your account (set up is done through your bank).