Contact Us

We look forward to answering any questions or concerns you may have regarding accommodations. Feel free to email, call, or stop by our office in person.

Office Hours

Monday-Friday, 9 a.m.-5 p.m.
Our office is closed on weekends and University holidays.
Phone: 212-305-4357 (HELP), option 2

Need something fixed?

Submit a request online. You can also check your work order status.


For urgent requests—such as floods, gas leaks, broken apartment door locks, or broken windows—call us immediately at 212-305-4357 (HELP), option 2, from Monday through Friday, 9 a.m.–5 p.m. For emergencies outside of these hours, see your front desk.

For any on-campus emergencies, including fire, call Public Safety at 212-305-7979 and 911.

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Office of Housing Services
50 Haven Ave.
50 Haven Ave., Room #104
New York, NY 10032
United States