Columbia Primary Care Manhattan Valley

Occupying a former retail space, the facility reimagines the brand and experience of Columbia’s patient care in a more accessible and community-focused way. Credit: Pavel Bendov.
An exterior photograph of ColumbiaDoctors Primary Care location with a blue awning
The check-in and guest lounge are inspired by hospitality design, with guests greeted by a friendly concierge or a digital kiosk to check-in. Credit: Pavel Bendov.
A person sitting in a reception area while a receptionist sits at their desk
Exam rooms were designed to eliminate patient travel and establish equity between patients and care providers to promote transparency and comfort when making joint decisions about health and treatment plans. Credit: Pavel Bendov.
A health care provide sits in an exam room across from an individual, who is sitting on an exam table
Off-Stage administrative spaces ensure a patient never sees the back office of the practice.
Approximately 12 work stations and two offices

Columbia University Irving Medical Center (CUIMC) is a leader in providing comprehensive patient care. Recognizing that each patient is unique, it sought to differentiate itself in a competitive market by creating a new medical office that emphasizes patient experience and team-based care. This new flagship primary care facility, located in the Upper West Side, embodies how the practice of medicine is transforming to meet patients’ needs and make seeking quality care easier than ever.

Fact Sheet

Project Location: 2702 Broadway, New York, NY

Client: ColumbiaDoctors

Project Program: To build a new state-of-the-art, patient-centered care practice that will be in-demand and quickly respond to the medical needs of the community. Co-locating with other specialties and other providers to accommodate a variety of medical needs including pediatric and adult primary care, this location features eight exam rooms, phlebotomy labs, and additional staff support spaces. The project also includes the creation of design standards for future additional primary care facilities in New York and surrounding communities.

Project Scope: 

Project Area: 4,000 sq. ft.

Special Feature(s) or Highlight(s): On-Stage and Off-Stage practice so the patient never sees the back office of the practice. Patient hallway is praised by patients as a welcoming space that has beautiful natural light and digital signage for self-rooming and education.

Architect: Gensler Architects

MEP Engineer: Cosentini Engineers

Commissioning Agent: GHC Facility Consultants

Contractor: ACC Contracting

Completion: 2020

Awards:

  • 2021 NYCxDesign Awards (Small Health + Wellness Category)

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